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NPE Market – Trading Rules & Client Policies

Welcome to NPE Market. As a globally regulated broker, we are committed to transparency, client protection, and professional trading standards. Below is an overview of our key trading policies and client guidelines.

  • 1. Client Agreement & Eligibility
  • 2. Services Offered
  • 3. Trading Rules & Prohibited Practices
  • 4. Account Types & Classification
  • 5. Margin, Leverage & Risk
  • 6. Deposits & Withdrawals
  • 7. Refund & Chargeback Policy
  • 8. Account Cancellation
  • 9. Data Protection & Confidentiality
  • 10. Legal Jurisdiction
  • Questions or Complaints?
  1. Client Agreement & Eligibility
  • All users must accept our Client Agreement during registration.
  • Only individuals or entities passing our KYC verification may open accounts.
  • We do not accept clients from the United States and North Korea.
  1. Services Offered
  • NPE Market provides execution-only services for Forex, CFDs on indices, commodities, cryptocurrencies, and metals.
  • We do not offer portfolio management or investment advice.
  • The platform is available 24/5 (except crypto, which is 24/7).
  1. Trading Rules & Prohibited Practices

To maintain a fair trading environment, we strictly prohibit:

  • High-Frequency Trading (HFT)
  • Arbitrage (including latency or swap abuse)
  • Price manipulation or error quote exploitation
  • Strategies that aim solely to generate rebates or misuse bonuses

Violation may result in:

  • Profit cancellation
  • Account suspension
  • Legal action or blacklist across MetaTrader network
  1. Account Types & Classification
  • Clients are classified as Retail, Professional, or Eligible Counterparty based on submitted documents and trading experience.
  • Negative balance protection applies to Retail clients only.
  1. Margin, Leverage & Risk
  • Leverage of up to 1:2000 is available (varies by account type).
  • Margin requirements may change without notice during high volatility or market events.
  • Clients must monitor and maintain adequate margin levels to avoid liquidation.
  1. Deposits & Withdrawals
  • Deposits must be made from an account in the client’s own name.
  • Withdrawals will only be sent to the original source of deposit.
  • Third-party payments are not accepted under any condition.
  • Processing time: 1–2 business days, pending compliance checks.
  • Refunds due to user error (e.g., wrong bank details) are not guaranteed.
  1. Refund & Chargeback Policy
  • Refunds are only possible to the original funding method.
  • Chargebacks are taken seriously and may result in account suspension or legal pursuit.
  • Clients bear responsibility for losses due to incorrect refund requests.
  1. Account Cancellation
  • You may cancel your trading account at any time if:
    • No open trades exist
    • Your balance is withdrawn completely

The company may terminate accounts in case of fraud, inactivity, or violation of policy.

  1. Data Protection & Confidentiality
  • Your personal data is handled under international data privacy laws (e.g., GDPR).
  • We never share your information unless legally required.
  1. Legal Jurisdiction
  • NPE Market is licensed in Saint Lucia (Reg. No. 2024-00497).
  • All policies are governed by the laws of Saint Lucia.
  • Disputes fall under the exclusive jurisdiction of the courts of Saint Lucia.

 Questions or Complaints?

All official communications will be made via email or the secure client portal.
Please ensure your contact information is up-to-date.

 

Trading in financial markets, including stocks, futures, currency pairs, and other instruments, carries a high level of risk and may not be suitable for all individuals. Please note that over 67% of retail traders lose money when trading, and you may risk losing a portion of your invested capital. Before engaging in trading activities, ensure that you fully understand the risks involved and carefully consider whether trading is appropriate for you based on your financial situation and experience.

  • 1. Client Agreement & Eligibility
  • 2. Services Offered
  • 3. Trading Rules & Prohibited Practices
  • 4. Account Types & Classification
  • 5. Margin, Leverage & Risk
  • 6. Deposits & Withdrawals
  • 7. Refund & Chargeback Policy
  • 8. Account Cancellation
  • 9. Data Protection & Confidentiality
  • 10. Legal Jurisdiction
  • Questions or Complaints?

Do you need help ?

We Will Provide Detailed information About Our Services, Types Of Work,
And Top Projects, We Will Calculate The Cost And Prepare A Commercial
Proposal.

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Do you need help ?

We Will Provide Detailed information About Our Services, Types Of Work,
And Top Projects, We Will Calculate The Cost And Prepare A Commercial
Proposal.

Get consultation

NPE Market is an international trading services provider, legally registered under the laws of Saint Lucia, and authorized to operate under company registration number 2024-00497.

Our operational office is based in:
24th Floor, The One Tower, Barsha Heights, P.O. Box 390114, Dubai, United Arab Emirates

We offer secure and transparent access to global markets, leveraging advanced technology, fast execution, competitive trading conditions, and personalized client support to empower traders at all levels.

Risk Disclosure: Trading leveraged instruments such as Forex, CFDs, and cryptocurrencies involves a high level of risk and may result in losses exceeding your initial investment. Please read our full risk disclosure and seek independent financial advice if needed.

Service Restrictions: NPE Market does not provide services to residents of the United States, North Korea, or any jurisdiction where such services are restricted or prohibited by law.

Registered Address:
Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros Islet, Saint Lucia

Email: [email protected]

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