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Frequently asked questions

The questions clients ask most often, with direct answers — updated weekly.

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Most common questions, answered

Need something more specific? Live chat is open 24/7.

How do I open an account?

Fill the registration form, upload an ID and proof of address — verified accounts go live within 10 minutes.

What's the minimum deposit?

$50 on Standard, $200 on ECN, $10,000 on ECN Pro. Demo accounts are free.

How fast are withdrawals?

Same-day on most rails. Bank wire takes 1–3 business days. Crypto usually under an hour.

Are my funds safe?

Yes — segregated at Tier-1 banks, with negative-balance protection on retail accounts.

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Didn't find your answer?

24/7 live chat — usually under 60 seconds to first response.