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Frequently asked questions
The questions clients ask most often, with direct answers — updated weekly.
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How do I open an account?
Fill the registration form, upload an ID and proof of address — verified accounts go live within 10 minutes.
What's the minimum deposit?
$50 on Standard, $200 on ECN, $10,000 on ECN Pro. Demo accounts are free.
How fast are withdrawals?
Same-day on most rails. Bank wire takes 1–3 business days. Crypto usually under an hour.
Are my funds safe?
Yes — segregated at Tier-1 banks, with negative-balance protection on retail accounts.
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