01Everything that binds you, in one place
Your contract with us is the Client Agreement, together with the documents listed below. Each is incorporated into that Agreement by clause 1.3.1, each binds you, and each is published here in full.
Nothing here is "available on request". If a document governs your account, you can read it before you open one.
02The contract
| Document | What it covers |
|---|---|
| Client Agreement | The binding terms: account rules, order handling and execution, margin and close-out, prohibited practices, client funds, liability, termination, governing law. This is the contract. |
| Risk Disclosure Statement | What can go wrong, and how. Leverage, margin, gapping, costs, counterparty risk and the absence of regulatory protection. |
03Trading and execution
| Document | What it covers |
|---|---|
| Conflicts of Interest Policy | Every conflict in our business — starting with the fact that we are your counterparty — and what contains each one. |
| Contract Specifications | Per-instrument parameters: contract size, tick value, margin, trading hours, minimum distance and swap rates. |
04Money and identity
| Document | What it covers |
|---|---|
| Deposit & Withdrawal Policy | Accepted methods, verification, timings, fees, and the limited grounds on which a payment can be held. |
| AML & KYC Policy | Identity verification, source of funds, ongoing monitoring, reporting, and how long your documents are kept. |
05Data
| Document | What it covers |
|---|---|
| Privacy Policy | What personal data we collect, why, who receives it, how long we keep it, and the rights you hold. Section 11 explains the one request we cannot grant. |
| Cookie Policy | What we store on your device, what requires your consent, and how to change your choice. |
06Products with their own terms
| Document | What it covers |
|---|---|
| Introducing Broker Agreement | Partner obligations, the rebate schedule, and what a partner may not represent. |
07If something is unclear
Raising a complaint is free and will not affect your account, your conditions or the speed of your withdrawals.
| Document | What it covers |
|---|---|
| Complaints Handling Policy | How to raise a complaint, who investigates it, the timeframes, and what happens if our answer does not satisfy you. |
08Two things worth reading before you deposit
We are not a licensed or supervised investment firm. NPE Market Limited is an International Business Company registered in Saint Lucia (No. 2024-00497) and registered with FinCEN as a Money Services Business (No. 31000317305002). Neither registration is a financial services licence. There is no investor compensation scheme, no deposit guarantee and no financial ombudsman available to you in respect of the Company. Clause 1.2 of the Client Agreement sets out exactly what each registration is and is not.
The English text governs. Translations of these documents are published for convenience. Where a translation and the English text differ, the English text prevails — clause 1.5.1.
09Versions
Each document carries a reference, a version number, the date it was first issued and the date the current version took effect. Both dates are shown because they answer different questions: the first tells you how long the policy has existed, the second tells you which text applies to you now.
The version in force at the time of a transaction is the version that governs it. A trade placed under an earlier version is governed by that earlier version, not by this one. Superseded versions are retained and are available on request — ask at [email protected] and name the date.
Where we amend a document in a way that is materially adverse to you, the change takes effect no earlier than ten business days after we notify you, and you may terminate without charge before it does — clause 16.2.
Legal and compliance: [email protected] | Data protection: [email protected] | Complaints: [email protected]
NPE Market Limited · Legal documents & policies · NPE-LEG-IDX-001 · Version 1.1 · First issued 30 November 2024 · Last updated 2 September 2026 · Supersedes version 1.0 (1 December 2024). · This document is reviewed at least annually and on any material change to our business or to applicable law. The version published on this page is the current one; the version in force when a transaction was made is the version that governs it, and a superseded version is available on request.